Dialer solution in Dubai
Smarter Outbound Calling Starts Here
Make more calls, reduce manual dialing, and help your team connect with customers more efficiently.
- 3Dialer Solutions
- Real TimeCampaign Monitoring
- AutomatedOutbound Calling
- FlexibleDeployment Options
One platform. Three ways to call.
Choose the dialer solution that fits your call centre.
Keep Your Agents Talking
Automatically work through your contact list and connect answered calls to available agents. A power dialer for sales teams and contact centres with high volume outbound campaigns.
Explore Power Dialer →
Call When Your Agent Is Ready
Start the next call when the assigned agent becomes available, for a more controlled calling workflow in your call centre.
Explore Progressive Dialer →
Let Automation Handle the Call
Use prerecorded messages and an IVR solution to handle calls without requiring a live agent.
Explore Agentless Dialer →A Bundle of Dialer Features for Your Contact Centre
Campaign Wallboard
Agent Live Screen
Call Disposition
Scheduled Callbacks
IVR Solution
Dialing Logs
Reports and Statics
To explore more optiomns, leave a request
Request a Dialer Solution Demo in Dubai
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Why Businesses Choose FSI for Dialer Solutions in Dubai
FSI Information Technology helps call centres, contact centres and sales teams across Dubai and the UAE run outbound calling with a dialer solution that fits their telephony setup.
Flexible Deployment in the UAE
Deploy the dialer on your own infrastructure or choose a hosted setup based on your requirements.
Dubai Based IT Support
Get support from a Dubai based IT team with experience across business technology and infrastructure.
More Than a Dialer Solution
From power, progressive and agentless dialers to IVR solution, networking, security and infrastructure, FSI can support the technology around your call centre.
Find the Right Dialer Solution for Your Business
Real Estate
Work through leads and customer enquiries quickly with a dialer solution built for Dubai property teams.
Call Centres
Manage high volume outbound campaigns in your contact centre.
Collections
Manage reminder and follow up calls with scheduled callbacks.
Customer Support
Organize customer callbacks and follow ups.
Real Estate
Work through leads and customer enquiries quickly with a dialer solution built for Dubai property teams.
Real Estate
Work through leads and customer enquiries quickly with a dialer solution built for Dubai property teams.
Real Estate
Work through leads and customer enquiries quickly with a dialer solution built for Dubai property teams.
Real Estate
Work through leads and customer enquiries quickly with a dialer solution built for Dubai property teams.
Add Your Heading Text Here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Add Your Heading Text Here
Real-time Outbound Campaign Wallboard
Discover up-to-the-minute outbound campaign performance metrics, detailed dialing logs, and call disposition summary, all from a single, intuitive wallboard.
- Track outbound campaign statistics
- Monitor live KPIs: connect rate, abandon rate, and more
- Visualize dial results & dispositions summary
- Filter and search dialing logs in seconds
- Track queue agents’ status in one place
Detailed Live Screen for The Agent
Streamline operations with a unified operation hub for agents, combining a complete view of all assigned campaign calls, contact details, and related operations in one place.
- View real-time active/waiting calls
- Answer, hang up, or manage assigned calls
- Access detailed customer information
- Label call outcomes and add remarks
- Schedule an automatic callback
Efficient Call Disposition For Reporting
Have the call disposition managed by the agent before answering the next call, and also while talking with the customer. The customized call disposition lets each campaign choose from a variety of disposition codes.
- Custom disposition codes
- Customer number to schedule for a call back
- Auto-Pilot feature to ensure the call back hits the same agent
- Supervisor to set the call disposition duration